Welcome to the Grain Market help and support portal. Scroll down, or select an item from the menu to find out more about the Grain Market Portal and Grain Market Mobile.

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From Your Computer

The Grain Market Portal provides access to real-time grain marketing intelligence and can be accessed from your home or work computer. To find out more about how to use the portal read on below.

From Your Mobile

The Grain Market Mobile service will be launching soon, stay tuned. Please feel free to drop us line if you would like to be notified when Grain Market Mobile is available.

About

A quick introduction to the Grain Market technologies. The best place to start if you are new to Grain Market.

Grain Market is a trusted and independent provider of grain price and market information. Our aim is to make the complex world of grain marketing, simple. 

The Grain Market Portal is an important tool for your business. It unobtrusively filters the prices relevant to you so you can remain informed of the market and get on with the job of running the farm.

Because Grain Market is independent and not owned by a merchant, you get all the public bids from all the merchants, all the time - not just a few preferred providers. Comprehensive bid listings mean you get real choice.

In the Portal, select the prices relevant to your business and personalise your display. Forget the multitude of SMS messages, emails and faxes, the Grain Market portal is the one stop place to receive all publicly listed merchant bids as they happen.

You can monitor prices via the web on your home computer or on your smart phone. Set your own targets on prices for notification by SMS or email.  Targets can be set for: all commodities and grades in any port zone; swaps; basis and even include “stop losses”.

Never be caught short of a phone number. The Grain Market portal contains “current” contact information for merchants so you can easily access their details no matter where you are.  We keep it up to date for you.

Our database of prices is your database of prices. You have direct access to our entire price information source. 

Utilise multiple screens containing prices, historical graphs, targets and contact lists. This information is securely stored on the cloud making it available to everybody in your business on the web or on their mobile.

Portal Quickstart

A quick guide to get your Grain Market Portal up and running and configured to your specific requirements.

  • Log into your account
    • If you are an existing client a Grain Market account has been set up for you go to portal.grainmarket.com.au
    • If you haven’t signed up, contact us or sign up for a free trial.
  • The Grain Market Portal is best viewed with Google Chrome, Safari or Mozilla internet browsers.  If you’re having difficulties please contact us.
  • For first time users, go to the forgotten password section and enter your email address.  If you are registered, you will be sent a password by email to access your account.
  • Login to your account using your email address as the username and the password provided to you via email.  Make sure you view and accept our terms and conditions before logging in.  Please note, the first time you use this web page, it will take a minute to load up the software.
Grain Market Log In Screen

  • The top command bar gives you access to the portals primary features.
Grain Market top bar


  • Settings will allow you to change your password or the number of columns to display.
  • The Glossary contains definitions of abbreviations or symbols used in the portal. The Portal Section is where everything happens
    • The Portal enables you to set up your individual prices, targets, contacts and charts.
    • Depending on your port zone, your Portal will be prepopulated with some basic tables and charts.  Thes charts and tables can be dragged and positioned anywhere on the desktop.  They can also be minimised when not in use.
    • The prices you set up on the web portal syncronise to your phone.

Portal Setup

Getting Started (do this on your computer)

  1. Click on the following link to retrieve your password.  
  2. Enter your email address, (we have used the address we send the newsletters and bid sheets to) and press the “Reset” button.
  3. A password will be sent to your email address.

Logging In

  1. Click onto the following link to login to the Grain Market Portal.  The web address is portal.grainmarket.com.au (without the "www")
  2. Enter your email address as your username and the password provided in the email.
  3. You can change your password under settings.

Introduction Video

There is an introduction video to help you get started.  Simply click on the link to view the video.  It is worth the time to help you get acquainted with drag and drop concept of moving the prices you want into your Tables, Charts or Targets.

More Help

The Glossary located on the Portal and Video are available if you need further assistance.

We recommend Chrome for your web browser as it is fast and stable. Go to browsehappy.com for details of different web browsers.

If you are having difficulty logging on, please contact us.

Phone Setup

Live Pricing Straight to Your Phone

There is a GrainMarket App for your iPhone, Android and Blackberry 7 smart phones.  This App is specially designed to make it easier to read and navigate your prices charts, targets and merchant contact details.

The primary goal of this App is to provide you all the information you need to enable you to contract grain where ever you are.

For instructions on how to set up your smartphone;

  • Click here for iPhone
  • Click here for directions to set up you iPad or Tablet
  • Click here for smart phones running the Android operating system

If you are having difficulty logging on, please contact us.

iPhone Setup

Setting Up the Portal App on an iPhone

There is an App ont the Apple App Store. Follow this link to the App Store to download the Grain Market App or search for "Grain Market" on the App store.

On an iPad

For the iPad, simply use the web site portal.grainmarket.com.au which is optimised for use on the iPad.

If you have any problems, please contact us.

 

 

Android Setup

Android Phones

The Grain Market Mobile App will run on most smart phones running the Android operating systems.

Because phones running Android are not identical, some of the functionality on your phone may be different from what we describe here.  If you are having difficulty logging on, please contact us.

Open Google or the web browser and type in mobile.grainmarket.com.au (DO NOT put “www” in front).

The login screen should appear after the App loads (this may take a little while the first time).

 

Enter your email address as your Username and the password you use to access the Web Portal, accept terms and conditions and Login.

You should Add a Bookmark for the App to your home screen so you can quickly access it whenever you want.

 

Some Phones have the ability to add a bookmark to the right of the address bar.

For others, you will need to access the menu system.
Some phones allow you to add your bookmark straight to the home screen.
With others, you will have to go to your home screen and add a shortcut to the bookmark.


 

PLEASE NOTE: Some older phones or phones running Android version earlier than 2.3 may have some difficulties retrieving prices.  Updating your phone software may resolve this problem but if it doesn’t, please contact us and we will try and find a workaround.